Refund Policy
Use this guide from Anker to review returns, exchanges, and refunds. This page applies specifically to ankerg.shop.
Details from Anker on starting a request
Anker publishes this starting a request guidance for customers using ankerg.shop. A return or exchange begins when you, contact us at Support@Ankerg.shop before sending the item. Once the request is approved, Anker will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
Details from Anker on exceptions
Customers using ankerg.shop can rely on the following Anker guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
What Anker customers should know about refund timing
Customers using ankerg.shop can rely on the following Anker guidance about refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Details from Anker on condition of returns
For purchases made through ankerg.shop, Anker applies the following guidance on condition of returns. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
order problems at Anker
For Anker customers at ankerg.shop, this section explains order problems. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
How Anker handles eligibility
For purchases made through ankerg.shop, Anker applies the following guidance on eligibility. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
Details from Anker on support
Customers using ankerg.shop can rely on the following Anker guidance about support. For return or exchange assistance, contact Support@Ankerg.shop or 4097286072.
Merchant Information
Business name: Anker
Brand name: Anker
Email: Support@Ankerg.shop
Phone: 4097286072
Physical address: 812 E Main Ave, Bismarck, North Dakota, 58501, United States